Terms and Conditions

1. Introduction

Welcome to Rio Children's Hospital. These Terms and Conditions govern your access to and use of our website and related online services. By accessing or using this website, you agree to comply with these Terms.

2. Medical Disclaimer

Information available on this website is provided for general informational purposes only. The website does not replace professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider for medical concerns.

Emergency Notice

Online communication channels such as website forms, email, or WhatsApp should not be used for medical emergencies. In case of an emergency, please contact the hospital directly or visit the nearest emergency medical facility.

3. Use of Website

You may use this website only for:

• Learning about hospital services
• Booking appointments
• Contacting the hospital

You must not misuse the website or attempt unauthorized access to hospital systems or patient data.

4. User Responsibilities

Users agree to:

• Provide accurate and complete information when submitting forms
• Use the website only for lawful purposes
• Avoid transmitting harmful software or attempting unauthorized system access

5. Appointment Bookings

Appointments made through the website are subject to:

• Doctor availability
• Hospital scheduling conditions
• Emergency medical priorities

Rio Children's Hospital reserves the right to reschedule or cancel appointments if necessary.

6. Communication Consent

By submitting your contact details through the website or hospital forms, you consent to receive communications from Rio Children's Hospital via:

• Phone calls
• SMS
• Email
• WhatsApp Business

These communications may include appointment reminders, vaccination notifications, service updates, or responses to inquiries. You may opt out of non-essential communications at any time.

7. Intellectual Property

All website content including logos, text, graphics, images, and design elements are the property of Rio Children's Hospital and protected under applicable intellectual property laws. Unauthorized reproduction or distribution is prohibited.

8. Limitation of Liability

Rio Children's Hospital shall not be held liable for any direct or indirect damages resulting from:

• Use or inability to use the website
• Website interruptions
• Technical issues beyond our control

9. Third-Party Services

Our website may integrate with third-party platforms such as:

• Payment gateways
• Messaging platforms (e.g., WhatsApp)

Rio Children's Hospital is not responsible for the privacy policies or practices of these external platforms.

10. Changes to Terms

Rio Children's Hospital may update these Terms and Conditions periodically. Continued use of the website after updates constitutes acceptance of the revised terms.

11. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes shall fall under the jurisdiction of the courts located in Madurai, Tamil Nadu.

12. Contact Information

For questions regarding these Terms and Conditions: